Costs vary depending on apartment selection, support level, and services needed. Our ALF Step-Down Program, Village Essential, Village Plus, and Village Complete options allow residents to choose the level of support that fits their needs. Contact our team for current pricing and availability.

Residents must have a Medicare card that reads “Hospital Insurance.” They must also be admitted to the facility with a physician’s order within 30 days of a 3 consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21 to 100, a daily co-insurance co-pay is required. Medicare does not cover skilled nursing fees over 100 days.

We employ a full-time Business Office Manager to answer any questions you might have about finances or billing. Should you have any questions regarding these matters, please make an appointment to see our Business Office Manager by contacting the front desk receptionist.

If you have any questions about the admissions process, our Admissions Coordinator will guide you through the necessary forms required for admission and review the rules and regulations regarding Medicare, Medicaid, and various insurances.

We strive to create social programs and individualized activities to match the capabilities and needs of each resident. Engaging in enriching social activities also has a powerful impact on the healing process for residents receiving rehabilitation treatment.  

Some of the interesting social activities available at the Villages of Jackson Creek include active resident councils, musical performances, current event updates, reading the newspaper, singing exercises, fitness activities, stretching exercises, religious meetings, outside entertainment, games, trivia, history, and volunteer involvement. We also strongly encourage families to participate with residents in various fun activities! 

A monthly events calendar is posted to keep residents informed of upcoming events such as birthday parties, movies, musical programs, outings, candlelight dinners, ice cream socials, and other special events. We always welcome friends and family to visit and attend our special events. 

A great assisted living question to get answered when choosing an assisted living community is what type of amenities are available. At the Villages of Jackson Creek, we offer a variety of amenities designed to keep residents comfortable, connected, and feeling at home. From everyday conveniences to personal services, our community ensures residents have access to what they need for both relaxation and communication with loved ones. 

Amenities include:

• On-site salon services for haircuts and personal care 
• Free cable television available in all rooms
• Telephone hookups available in each room (service activation required)
• Option to bring a personal television (with proper setup guidance)
• Wi-Fi internet access for residents and guests

Part of the admissions process involves getting to know each resident, their interests, likes and dislikes, and their preferences. Upon admission, our Registered Dietitian and/or Food Service Director will interview your loved one regarding special needs concerning food preferences.

Our own food service personnel prepare all the meals fresh daily. Special care is taken to serve flavorful and appetizing foods. All menus are developed according to prescribed medical diets ordered by the physicians.

Should you wish for another food item on a particular day’s menu, please make the CNA aware of your request. This information will be passed on to the Food Service Director, who will do their best to accommodate nutritional needs as well as food preferences.

Our Dietitian and Food Service Director also monitor nutritional status using monthly weights, daily intake records, and relevant lab data. The results of these assessments are discussed at care conferences to ensure every resident is getting what they need nutritionally every day.

Should you wish to have your laundry washed by us, please notify the front office upon admission. Subsequently, if a family member or caregiver is going to take care of the laundry at home, please let the nursing station know your plans. This way, the staff can place a sign on the closet door notifying our housekeeping staff to leave the clothing for family pick up. We request that the family provide a hamper for clothes and pick it up twice a week.

All personal clothing is washed in an industrial washing machine at a temperature of 180 degrees. Make sure your loved ones’ clothing is appropriate for washing and drying in these hot temperatures. Avoid bringing clothing that requires cold or warm water, special care, or is subject to damage or fading. 

All clothing must be labeled. Please label the clothing with the resident’s name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked, including socks, shoes, and other personal items.

Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.

Our primary concern is that your loved one feels comfortable here and that their needs are being met. You should feel secure and at ease with our staff, particularly those providing direct care. If you have any concerns or praise for our staff, please feel free to contact our social services department. They will be able to address any apprehensions you may have regarding any particular staff members.